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Customer Satisfaction Survey

Dear Valued Customer,

Thank you for choosing Diet Center as your partner for healthy, delicious and nutritious food.

We very much appreciate your feedback; it will truly help us in enhancing our product and service level

Step 1 of 6

16%

Survey Code
Name (Optional)
First Last
Email*
Enter Email Confirm Email
Email Verification
Coupons Issued
A survey has already been submitted with that email.
Gender*
- Male
- Female
Nationality*
- Saudi
- Non-Saudi
Country (Please Sepcify)*
Age*
- Under 19
- 20-25
- 26-35
- 36-45
- 46-55
- 56-65
- Over 65
How long have you been a Diet Center client?*
- Less than 3 months
- 6 months
- 6-12 months
- More than 1 year
What was your most recent Diet Center purchase*
- Meal Plan Subscriptions
- Diet Shop products
Name/Location of Diet Center Shop you have dealt with*
Did you visit our Diet Center Clinic?*
- Yes
- No

Product Satisfaction
How would you rate the taste of our main dishes*
Excellent Very Good Good Fair Poor
How would you rate the taste of our salads*
Excellent Very Good Good Fair Poor
How would you rate the taste of our sweets*
Excellent Very Good Good Fair Poor
How would you rate the taste of our juices*
Excellent Very Good Good Fair Poor
How would you rate the QUALITY of our Main Dishes*
Excellent Very Good Good Fair Poor
How would you rate the QUALITY of our salads*
Excellent Very Good Good Fair Poor
How would you rate the PORTION SIZE of our meals*
Excellent Very Good Good Fair Poor
How would you rate the VARIETY of our dishes*
Excellent Very Good Good Fair Poor
How would you rate the VARIETY of our sweets*
Excellent Very Good Good Fair Poor
How would you rate the OVERALL PRESENTATION of our products*
Excellent Very Good Good Fair Poor
Comments relating to product satisfaction

Evaluation of the sales person in the shop
Did you visit any of our Diet Center shops?*
- Yes
- Not yet
How would you rate the COURTESY of the Diet Shop staff*
Excellent Very Good Good Fair Poor
How would you rate the SERVICE of the Diet Shop staff*
Excellent Very Good Good Fair Poor
How would you rate the APPEARANCE of the Diet Shop staff*
Excellent Very Good Good Fair Poor
How would you rate the CLEANLINESS of the Diet Shop*
Excellent Very Good Good Fair Poor
Did the Diet Shop Cashier provide you with a receipt?*
- Yes
- No
- Sometimes

Delivery
Did you receive any deliveries for your subscriptions?*
- Yes
- No
Were your meals delivered at a convenient time?*
- Yes
- No
How would you rate the COURTESY of the driver*
Excellent Very Good Good Fair Poor
How would you rate the APPEARANCE of the driver*
Excellent Very Good Good Fair Poor
Did you receive the meals as per your selections?*
- Yes
- No

Call Center Evaluation
Did you contact any of our Call Center agents?*
- Yes
- No
Was the Call Center agent helpful?*
- Yes
- No
Was the Call Center agent friendly?*
- Yes
- No

Do you follow Diet Center on Social Media?*
- Yes, it’s fun & useful
- Yes, it needs to be more diversified
- No, I’m not a follower
Were you able to navigate and browse through our website easily?*
- Yes
- No
Would you renew your subscription?*
- Yes
- No
- Probably
Did you achieve your subscription goal?*
- Yes
- On the way
- No
Would you like to share your testimonial?*
- Yes
- No
Comments and Suggestions

Need help? Call our friendly support team at 920017373

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